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New Invention heatboss To Reduce Heating Bill

Leardon Solutions’ customer Okotech Ltd from County Antrim in Northern Ireland, United Kingdom have been in the news lately. This led us to the latest winner of the Invest Northern Ireland Propel Programme 2012 Company of the Year to share some of their product development and manufacturing experiences with their wireless heating control product named heatboss. Leardon Solutions

We met entrepreneurs Janette and Gary O’Hagan in Belfast in 2011 as they were wrapping up the heatboss prototyping phase and were ready to launch production plastic injection molding tools for heatboss. Janette and Gary have been working together for 2 years on their start-up company. Their wireless heatboss system helps customers use their energy more efficiently by controlling the radiator settings in rooms that are not in use, resulting in heating cost savings up to 30%. The team at Okotech Ltd has recently been diligently reviewing the performance data from their first two customers in the care home sector, an industry that requires continuous heating. They are now preparing to grow into other sectors that require continuous heating requirements in regions where the product can provide the most benefit such as Ireland, the remaining parts of the United Kingdom and Northern Europe.

Janette O’Hagan describes some of the ups and downs of developing products in her interview with Leardon Solutions.

Leardon: How did you come up with the idea for Heatboss?

Janette: The continuously rising cost of central heating fuel in the United Kingdom was the big trigger, closely followed by the frustration with contemporary heating controls’ poor usability and inability to control individual rooms. We started off by going round the house and turning off the radiators in the rooms which we weren’t using during the day and that’s when we realised we could develop something to do this electronically – that’s when the idea for heatboss was born.

Leardon: What was the most important thing you learned about the prototyping and new product development process?

Janette: We’ve learned many things throughout the heatboss product development process, but the vital lesson is recognising the importance of the design and prototyping phase – and also when you’re dealing with a new hardware product remember that everything takes far longer than you think it will. The software side of things pretty much stuck to the timescales, but hardware is a different beast – resolving one issue or sourcing a small part can delay you for weeks.

Leardon: What did you learn about manufacturing a product? Did you encounter any issues?

Janette: Manufacturing a product like heatboss requires many different people with different skill sets and managing all these people can be time-consuming. If these skill can be found within the one supplier this process becomes a lot easier and less time-consuming to manage.

As a new start-up company we encountered many hurdles, but the biggest was as a result of not prototyping enough. The benefit of hindsight tells us that spending adequate time and effort at this stage will save money and time in the long run and ensures a solid product. Our eagerness to move fast and, as a result, not do enough prototyping meant that we went into tooling without all the issues being spotted and dealt with. So in the end we had to fix a couple of minor issues after the tooling was produced – meaning additional time, frustration and costs – but it worked out ok – we have a well designed product that is saving our customers between 28 and 40% of their heating costs. We’ll definitely give prototyping more attention in Version 2 though!

Leardon: Why was Northern Ireland a good place to develop the heatboss?

Janette: There are a couple of reasons why Northern Ireland was a good place to develop heatboss. Firstly, the region is one of the best for new-start funding opportunities. Invest Northern Ireland’s support has been integral to the development of heatboss. Their Propel Programme has brought us on the journey from concept to commercialisation.

Secondly, in terms of testing a heating controls product, Northern Ireland is the one of the best test-bed environments – the cold, wet and windy climate doesn’t do much for Northern Ireland’s tourism but it means that most of us have our heating on almost all year round, so we have been able to test versions of the product all year round! The other advantage is that we can therefore save our customers fuel and money all year round. heatboss loves Northern Irish weather!

Leardon: What recommendations do you have for others with product ideas?

Janette: If you have a product idea, take the time to ensure that you have good suppliers who are commercially minded and who you can trust to deliver – those, like Leardon, who have a strong track record of delivering products with efficiency, professionalism and, probably most valuable, have the in-house knowledge and experience that enables them to understand your product and help you avoid problems.

If you are interested in learning more about the Okotech heatboss product, please contact Okotech Ltd. at info (at) okotech.co.uk.

Need more information on new product development or the manufacturing process? Please contact us with any questions or contact me directly at joseph.donoghue ( at ) leardon.com.

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8 Product Development Myths To Know

Product Development MythsMany people who hear the word “entrepreneur” or “start-up” typically think of a software team that came up with the latest and greatest app or web-based solution.  Most people don’t correlate the word entrepreneur with somebody developing hardware or physical products but the fact is that many aspiring entrepreneurs migrate towards software rather than hardware due to some false beliefs or myths.  In the next two blog posts, we will discuss eight common hardware product development myths that are commonly discussed in entrepreneur circles. Don’t believe the hype, get the facts and build something you’re passionate about.

(1) Hardware development is prohibitively expensive

Hardware and software product development are not easy and both have more similarities than differences in terms of the cost.  Both require engineers, tools, computers, time, and money, all of which are hard to come by as an entrepreneur.  If you are developing a hardware product for the first time, here are some hints on how to minimize your burn rate as you proceed along the product development life cycle .

  • Work with an engineering services company that has flexible billing arrangements such as amortization of engineering cost into product manufacturing or fixed total engineering costs. Avoid the hourly engineering rate which requires you hand over a blank check to an engineering services team.
  • There is usually no need to spend money on any expensive production tooling in the early prototyping phases. Even if a production-like method must be used to produce a part in a prototype, the cost can be minimized by fabricating only what is absolutely necessary to make the parts.
  • Only fabricate the quantity of prototypes sufficient to meet the needs of the team plus a small number of replacements. Do not fall victim to prototype companies that demand a minimum order quantity (MOQ) of prototypes. You run the risk of filling your garage with units that will never see the light of day.
  • Use the early prototypes for as much qualification testing as possible. Many times, there is no need to use production parts from expensive production tools for early qualification tests. Work with your end to end service team to map out a test and qualification strategy that allows you to test as much as possible on early prototypes.
  • Once you enter into the production qualification phase, try not to lock up cash in expensive inventory by purchasing large quantities of your product. Work with your team and supplier to get a smaller volume, say 1000 production products, that will allow you to test out the market prior to ordering more. This will also prevent expensive inventory reworks.

(2) Service providers and suppliers don’t work with entrepreneurs

Many entrepreneurs have the false believe that all suppliers only want to work with companies that have lots of money and large production quantities.  The real truth is that suppliers really just want to be involved in successful products.  Your success equates to their success.  In order to find suppliers who work with micro-enterprises or entrepreneurs, network at entrepreneur and start-up groups and ask for recommendations.   Entrepreneurs shouldn’t just try to find a service provider or supplier that is willing to accept them as a client.  The entrepreneur should strive to work with a world-class supplier who is capable of fulfilling all their end-to-end product development needs.  This includes services starting at the idea stage all the way through the manufacturing demand fulfillment.

At first, it can be difficult to get the attention of a supplier when you are an entrepreneur with a product idea and without much money.  In the end, you need to convince the supplier that it is worth their time to team up with you to help get your product onto the shelves and into the hands of customers.   This requires that you show them the dedication and persistence you have for your vision.  Show them prototypes, customer data, letters from distributors, and the business plan.  This will provide proof that you are a devoted entrepreneur who wants to team with a world class supplier.

(3) My idea will be stolen by my suppliers

There are just too many stories being told of entrepreneurs who have had their ideas stolen by service providers or suppliers.  This has created an entrepreneur paranoia that prevents open communication with suppliers and sometimes prevents the entrepreneur from developing their product idea.  As a general rule of thumb, suppliers have no desire to steal ideas.  Suppliers know just as well as entrepreneurs that executing an idea is extremely difficult.  These suppliers are focused on running a business and your product will help them grow the business.

Aside from the legal protection of non-disclosure agreements, patents, trademarks, and copyrights, the entrepreneur should follow these words of advice if they are concerned about intellectual property theft:

  • Try to avoid working with suppliers who have direct access into the market you plan on selling.  For example, don’t work with a flashlight supplier who sells to the largest retailers in the world if you have a unique flashlight design.
  • Break up the product design and manufacturing into separate suppliers who don’t work with each other.  This will prevent any one supplier from having all the pieces to the puzzle.  A good end to end solutions service can help you with this strategy.
  • Trust your vendor and develop a long-term relationship.

(4) I need to manufacture in China to be successful

There is a myth that product manufacturing must be done in China or another low wage country if an entrepreneur wants to have any chance of success.  Fortunately, this myth is untrue and there are cost-effective and technically advanced suppliers located throughout the world, serving local markets.  For example, the United States still has an extremely large manufacturing base and in particular Southern California has one of the largest manufacturing bases in the United States.  As written in the report Southern California is the nation’s largest manufacturing economy, if Southern California were a state, it would be considered the third largest manufacturing “state” with 765,000 people employed behind California and Texas.

When entrepreneurs are first starting out to develop their product, think about local service providers before picking up the phone to speak with a supplier half way around the world.  Entrepreneurs do not need to travel to China or another low wage country to successfully manufacture their product.

To Be Continued……..

Need more information? Please contact us with any questions or contact me directly at joseph.donoghue ( at ) leardon.com

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New Product Development ..Great Tips And Lessons From Her Perspective

What makes an entrepreneur successful when it comes to new product development? To help answer this question, we interviewed Alexis McCollom White, founder of Equus Athletics, A entrepreneur that is focused on her vision, is open to suggestions, and is willing to adapt as her surroundings change, all strong traits of a successful entrepreneur in the new product development process.

Jumping into entrepreneurship head first, Alexis is a true innovator, in that she saw a problem and worked tirelessly to create a solution.  There is a lot to be learned from someone who has been through the process first hand. Read below to pick up some tips on how to make your new product development successful.

Equus Athletics is a San Diego based company that strives to bring the innovations to main-steam equine athletes, equestrians and their equine teammates. Their newest product is called EquiStix, an equine massage tool which allows horse owners/trainers/care providers to perform therapeutic warm-up and recovery massage procedures on their horse to improve circulation, reduce the risk of injury, and maintain muscle health. The equine community loves the product and Alexis has had her hands full keeping up with demand for the EquiStix.



Leardon: How did you come up with the idea for the EquiStix and how did you differentiate your idea from others out in the market?

Alexis: I came up for the idea of EquiStix when my mare was coming up with chronic soreness in her shoulder. As I was warming up before a gym workout one day, I thought, “I wish I had something like this to help Cali (my horse) with the shoulder issue”. Thus, the idea for EquiStix was born and I went to work on something that met the needs of the equine community. My product is unique with rollers large enough to cover major muscle groups, a stiffness designed for horses, and rollers covered in pliable gel bristles to massage and help loosen dirt and hair.

Leardon: Walk us through the new product development process?

Alexis: I first created a Proof-of-Concept Prototype with all the size and shape features. I sketched the idea and wrote out the characteristics of the product. I used myself as a model to determine a comfortable size for the “average” user. Then, I used duct tape to fashion the rollers and craft molding clay to make the handles. The handles were made using a disposable razor as the handle structure and built up clay around it to form a handle with a comfortable fit for my hand.

Leardon: How did you test the market?

Alexis: Fortunately, I was in the market I wanted to pursue. Once we had turned my ideas, duct tape, and molding clay into a Design Prototype, I was able to take something out to my fellow equestrian friends and let them try it on their horses. Our first Design Prototype was fairly nice looking, although it was certainly not exactly what the final product turned out to be. We cut up actual curry combs from my local tack store and secured them to the rollers to simulate the ultimate texture I desired. For me, it was easy to ask people in my equestrian circles for their feedback, although it can still be intimidating to hear peoples’ opinions of your dreams! Most importantly though, no matter your market, just get in there and ask people. Most are willing to help because they enjoy contributing to new ideas.

Leardon: What did you learn from the customer feedback?

Alexis: At that stage, we didn’t have the EquiStix flexibility nailed down yet. When I took the Design Prototype out to try, it was too flexible when pressed to the body of a horse. None the less, it gave us a very good idea of what we needed to improve, which is the goal of prototyping after all. Most people had positive feedback on the design and use, although we did certainly have a few people that complained about it being “too heavy” or “too long”. We took all the feedback into consideration and settled on a happy medium for the final design. It is almost impossible to please everyone but hearing the people’s opinions, good or bad, is excellent for improving the product.

Leardon: What did you learn about manufacturing a product?

Alexis: First, we were so thankful to have found Leardon Solutions to help streamline the new product development process. Working with them in the end-to-end process of engineering, prototype, and production definitely kept the stress down in a new process that was overwhelming and foreign. During the manufacturing process, I learned that you aren’t really done refining your product. Be flexible and be prepared to make changes as needed because sometimes things must change.

Leardon: What recommendations do you have for others with product ideas?

Alexis: For others considering pursuing their product ideas, don’t be afraid to talk to others; friends, mentors, entrepreneur/inventors groups. People want to help and these discussions can help you decide if moving forward is the right way to proceed. Developing a product and creating a company is a process that requires mental and financial preparation but it is well worth it.

Leardon: What was the most important thing you learned in the new product development process?

Alexis: The most important thing I learned from this process is JUST DO IT! While you want your idea to be something that will be worthwhile and saleable, no one ever created anything without actually acting on an idea. You must keep in mind that not all ideas are good and not all good ideas necessarily do well. But it is an amazing opportunity that opens up worlds of information, education, great contacts, and greater friends. And that’s invaluable.

Visit Equusathletics.com for more information and to get updates.

Need more information on new product development or the manufacturing process? Please contact us with any questions or contact me directly at joseph.donoghue ( at ) leardon.com

Apt Innovations in BBC News Article

Leardon Solutions client Apt Innovations from Northern Ireland is portrayed in the BBC News article Cold winter inspires NI man’s pipe business. Leardon Solutions designed, engineered, prototyped, and qualified the Floe winterizing product for Apt Innovations and currently manufactures components for the product.

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Alexis McCollom talks about developing the EquiStix product

Alexis McCollom, owner of Equus Athletics a woman-owned company in North San Diego County, discussed the process of developing the innovative EquiStix product with Debra Simpson on the North San Diego County Business radio show. Equus Athletics creates innovative products for both the horse and the rider. The EquiStix is a cost-effective deep-tissue massage tool for horses that allows owners to perform warmup and recovery massage and was designed, prototyped, and manufactured by Leardon Solutions.

EquiStix flexible massage tool by Equus Athletics

EquiStix horse massage tool by Equus Athletics

 

 

 

 

There are three success factors that Alexis describes:

  1. Product Differentiation: Alexis made sure that her product had feature differentiation from other products in this market. The EquiStix product helps recovery of horse muscles by conforming to the contour of the horse during use.
  2. Effective Prototyping: Alexis worked with Leardon Solutions to create two prototypes.  A Proof-of-Concept Prototype allowed Alexis to evaluate and tune the funtion of the handles and flexibility.  A functional and cosmetically correct Design Prototype was designed and fabricated so that Alexis could get customer feedback and validate her design.
  3. Time to Market: Equus Athletics took one year from product idea to receipt of inventory. This fast time to market allowed Equus Athletics to quickly start receiving revenue.

Please listen to the interview with Alexis in the player below or go directly to Meet Alexis McCollom, Owner of Equus Athletics.

Listen to internet radio with N San Diego Business on Blog Talk Radio

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Leardon Solutions helps Equus Athletics bring the EquiStix to market

Leardon Solutions has designed, prototyped, and manufactured the EquiStix, an innovative equine massage tool, for Equus Athletics. The EquiStix will be debuted at the Western States Horse Expo at the Cal Expo Fairgrounds in Sacramento, California, June 10-12.

EquiStix product by Equus AthleticsEquiStix horse massage product

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